As a result of its ongoing partnership with nonprofit and anti-sexual assault organization RAINN (Rape, Abuse & Incest National Network), Tinder today announced verso handful of product improvements as well as preparazione for internal teams at the dating app maker designed puro better support survivors of abuse and harassment. Soon, Tinder also says its members will have access preciso background checks on their matches through Garbo, per nonprofit the dating app maker invested durante last spring.
One key aspect of the partnership with RAINN involved preparazione Tinder’s customer care squadra. Through the preparazione, gruppo learned how survivors may report abuse and harassment, and how esatto spot reports of serious abuse – even if the reports use vague language esatto describe the events. The preparazione, which is now also verso mandatory part of Tinder’s onboarding and training curricolo, additionally provides instructions on how equipe members should respond onesto these types of reports when they occur.
Meanwhile, con the Tinder app, survivors will gain access onesto a more direct way puro report someone they’ve unmatched with, even if they’ve waited some time before making their report. And they can now opt whether or not they want onesto receive follow-up information about actions taken, as some prefer puro receive updates and others do not.
The app will also provide alternative support options, as not everyone will feel comfortable making a direct report. Through the Tinder Safety Center, a dedicated Crisis Text Line will be provided, as well as the upcoming feature offering access onesto sostrato checks on matches from Insegnamento. Tinder invested verso seven-figure sum into New York-based Istruzione durante , which offers an alternative puro traditional background checks that surface verso wide variety of personal information – like drug offenses or minor traffic violations. It excludes drug possession charges from its results, as well as traffic tickets besides DUIs and vehicular manslaughter.
The Tinder Safety Center is now also accessible from anywhere in the app, reducing the number of taps it takes for a user onesto locate the resource.
“Our members are trusting us with an incredibly affective and vulnerable part of their lives, and we believe we have verso responsibility puro support them through every part of this journey, including when they have bad tastebuds experiences on and off the app,” said Tracey Breeden, VP of Safety and Social Advocacy for Tinder and Incontro Group, mediante per statement about the changes. “Working with RAINN has allowed us onesto take verso turbamento-informed approach esatto member support for those impacted by harassment and assault,” she added.
Educazione instead focuses on whether or not someone’s preparazione indicates per history of violence
Breeden, who held a similar position at Uber, joined Tinder per as Incontro Group’s first-ever head of safety and communautaire advocacy, tasked with overseeing the company’s safety policies across its apps, including Tinder, Hinge, Competizione, OkCupid and Plenty of Fish.
Tinder and other dating apps have put a higher focus on member safety features after per 2019 report revealed how dating apps run by Tinder parent Confronto Group allowed known sexual predators to use its apps, coppia puro the lack of retroterra check features. Other reports have highlighted the very real safety concerns that accompany the dating app market, particularly those impacting young women – verso key dating app demographic.
In early 2020, Tinder invested mediante Noonlight sicuro help it power new safety features inside Tinder and other Scontro-owned dating apps, ahead of its investment durante Ammaestramento.
Spetitor, Bumble, has marketed itself as being more women-friendly, launching verso number of features designed puro keep users safe from bad actors, like one that prevents abusers from using the “unmatch” option puro hide from victims, for example. Tinder has followed suit, launching new safety features of its own.
Tinder’s top U
The company has also felt the pressure to get ahead of coming regulations impacting tech companies, like those operating accommodant mezzi di comunicazione apps and dating services. Tinder, which dominates the dating app market, today plays in agreable networking as well, with additions like quick chat features, an interactive schermo series and other additions esatto its new Explore hub mediante the app.
“By adopting more trauma-informed support practices, Tinder will be better positioned puro support members who may have experienced harm and take faster, more transparent action on bad actors,” noted Clara Kim, vice president of Consulting Services at RAINN, con per statement.